Our contact details

Name: Lucid Publicity Ltd.

Address: Unit 21, Tileyard Studios London N7 9AH

Phone Number: 07966884724

E-mail: karim.khan@lucidonline.co.uk & jak.miller@lucidonline.co.uk


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (e.g. name and contact details)
  • Customer financial details/ information
  • Website user stats


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Processing and payment of campaign invoices
  • Communication with clients

We use the information that you have given us in order to

  • Settle payments for campaigns that have been officially agreed.
  • Communicate with clients throughout the agreed campaign timeline and in relevant cases beyond this time.

We may share this information with our accountants, and if necessary relevant approved debt collection agencies.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting karim.khan@lucidonline.co.uk & jak.miller@lucidonline.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


How we store your personal information

Your information is securely stored on a secure database.

We keep relevant client data for as long as we are doing business and until the engaged client company exists. We will then dispose your information by deletion from the secure database.


Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at karim.khan@lucidonline.co.uk & jak.miller@lucidonline.co.uk if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk